Privacy Policy

Last Updated: November 21, 2025

At DevicePulse, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

When you create an account, contact us, or use our services, we may collect:

Name and email address
Account credentials (hashed passwords)
Profile information (if provided)
Contact information submitted through forms

1.2 Usage Data

We automatically collect information about how you interact with our platform:

Device information (browser type, operating system)
IP address and location data (general, not precise)
Pages visited and time spent on pages
Search queries and interactions
Referral sources

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. See our Cookie Policy for details.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process your requests and transactions
To send you updates, newsletters, and marketing communications (with your consent)
To respond to your inquiries and provide customer support
To analyze usage patterns and improve user experience
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to protect your information.

3.2 Analytics and Advertising

We use Google Analytics and other analytics services to understand how users interact with our platform. We may also use advertising networks that use cookies and similar technologies. You can opt-out through our Cookie Policy.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Privacy Rights

4.1 GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing of your data for certain purposes
Right to Withdraw Consent: Withdraw consent at any time

4.2 NDPR Rights (Nigerian Users)

If you are a Nigerian resident, you have the following rights under the Nigeria Data Protection Regulation (NDPR):

Right to be informed about data collection and processing
Right to access your personal information
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing of your data
Right to data portability
Right to object to processing
Right to withdraw consent

4.3 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] or use our GDPR request form. We will respond within 30 days.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Data Protection Officer: [email protected]

Address: 80 Area H Pyakassa, Abuja, Nigeria